How long do you take to ship out an order?
- All orders are processed and shipped out within 3-5 BUSINESS DAY. Do note that no orders will be shipped or delivered during weekends and holidays.
- When you order our FLUXAQUA Background Chroma, it is entirely custom build hence we'll require an additional 3 working to make the exact custom fit for your tank's dimension (Length x Height).
How long does it take for me to receive my order?
- As much as we would love to have you receive your parcel from us as soon as possible, we have no control of the parcel once it's out of our warehouse.
- Shipping speed is highly subjected to custom clearance and some countries are known to be extremely slow when it comes to clearing parcels.
For Standard Shipping
- USA, UK, Canada, Australia, Dubai : 7-14 Business Day (up to 30 Business day during COVID19 period)
- EU Region(Germany, France, Italy, you get the deal): 7-20 Business Day (up to 30 Business day during COVID19 period.
- Asia: 7-14 Business Day (up to 30 Business Day during COVID19 period)